Confusion with Clients

When my manager asked me to photograph Kirk the night he was arranged to come. My head starting filling with questions I needed answering such as where about was Kirk going to be in the club so I could prepare for how the lighting was going to be.... and what size he wanted the images printed and did he want the clubs logo going on the photos...

One of the problems that occurred is my manager forwarded me an email that was supposed to have the logo attached to but there was nothing attracted :s ...

so I emailed him back saying there was no gif film of the logo attracted and for him to resend it again.

I was panicking a little because it was a few days before the night and I had not checked the logo.

On the night when I arrived at the club I asked my manager and he was noticed the email had no attachment and resend one with the logo attached. 

However when I got home I downloaded the logo I couldn't use it on photoshop. It was locked and I struggled to unlock it... I google it but nothing helped. I was stuck and only had a few hours to edit the images with the logo. I then remembered a knew someone who is a qualified graphic designer so I messaged him and he said he didn't know why the logo wouldn't work, he seemed to think the logo attached on the email was saved and sent as the wrong file. 

I told him the club name that needed to logo on the photographs and he found one of the posters on a facebook site and totally re did the logo for me. IDENTICAL to original logo !

Other life saver!!!! 

This is an other problem that I hope will not happen again because I will demand the logo at least a week before the event and make sure its the correct file that compatible with photoshop. 

I feel like that day it was about WHO YOU KNOW, NOT WHAT YOU KNOW!